Partner Gift Card Terms & Conditions for GoGift Hosted Partner Sites via the Gift Card Engine

1. Definitions​

1. Gift Card Engine: The Gift Card Engine is a solution developed, owned and provided by GoGift which enables the Partner to set up an online sales channel for their gift cards through the designated URL granted by GoGift.

2. Partner: The issuer of gift cards that has made an agreement with GoGift for GoGift to provide the Gift Card Engine.

3. Partner Gift Card: The gift cards which can be redeemed with the Partner that has a Gift Card Engine agreement with GoGift.

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2. General Terms​​

GoGift hosts the Gift Card Engine for the Partner, whose gift card you are ordering and purchasing, either as a digital Partner Gift Card or a physical Partner Gift Card. More Partner Gift Cards may be purchased per order, if the Partner terms and conditions permit. Multiple Partner Gift Cards cannot be combined into one gift card unless otherwise specified by the Partner. Partner Gift Cards are not redeemable for cash unless required by law and Partner Gift Cards are not reloadable. Safeguard the Partner Gift Card, as it will not be replaced if lost or stolen. Partner Gift Cards are distributed by GoGift, who acts as an intermediary.

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Purchase, use or acceptance of Partner Gift Cards constitutes your acceptance of these general terms.

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If you have any queries, please contact Customer Services by e-mail at support@gogift.com or by telephone at +45 70 89 00 60. 

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3. Partner Gift Card Purchase

Partner Gift Cards are available for purchase at the Gift Card Engine site hosted by GoGift for the Partner.

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4. Redemption

Partner Gift Cards are redeemable only at the Gift Card Partners website or physical stores, if applicable, for purchases. The Partner Gift Card balance will be reduced by the amount of each purchase. If a purchase exceeds the balance, the difference must be paid with other payment method accepted by the Partner. Partner Gift Cards can be used for purchases in accordance with the terms and conditions issued by Partner.

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5. Limitations

You may not use a Gift Card to purchase other Partner Gift Cards. Partner Gift Cards cannot be reloaded, resold, or transferred for value. Partner Gift Cards are void if reloaded, resold, or transferred for value.

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6. Cash Redemption

A Partner Gift Card is not redeemable for cash by a recipient or purchaser of a Partner Gift Card, except where required by law and accepted by the Partner.  Any cash redemption of the Partner Gift Card must always take place with the partner and is subject to the partner's terms and conditions and must be agreed with the partner.

 

7. Returns

You may not return or cancel your Partner Gift Card after it is received, unless required by law and in agreement with the Partner.  If the purchaser of the Partner Gift Card is a consumer (so the Partner Gift Card is not purchased under a business-to-business agreement) a statutory right of return or cancellation may be possible only for the purchaser within a time limit as specified by applicable law. Purchasers who wish to cancel a Partner Gift Card purchase order prior to its delivery to a recipient should contact Customer Services by e-mail at support@gogift.com or by telephone at +45 70 89 00 60.

 

8. Lost or Stolen Gift Card / Risk of Loss

If you suspect that someone has copied or stolen your Partner Gift Card, contact Customer Services by e-mail at support@gogift.com or by telephone at +45 7089 0060 immediately.  Partner Gift Cards have cash value and should be safeguarded accordingly. Partner Gift Cards are not registered, therefore, GoGift reserves the right to refuse to refund or replace a lost or stolen gift card, in its sole discretion.

 

9. Our Policies

Partner Gift Cards are subject to GoGift’s Privacy Policy and when redeemed subject also to the Partner’s applicable Privacy Policy. GoGift and the Partner may provide Partner Gift Card purchasers with information about the redemption status of Partner Gift Cards.

 

10. Gift Card Customer Service

If you need assistance with any aspect of your purchase, ownership, or use of your Partner Gift Card, please contact Customer Services by e-mail at support@gogift.com or by telephone at +45 70 89 00 60. Please refer to your order number or be ready to supply your email address.

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11. Payment Methods

Partner Gift Cards may be paid for with the available payment methods for your country.

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12. Delivery Information and Requirements for Partner Gift Card Purchasers

All orders of Partner Gift Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser's financial institution. If there is a discrepancy, your Partner Gift Card order may be delayed until it can be corrected.

If you have concerns about your order, please contact Services by e-mail at support@gogift.com or by telephone at +45 70 89 00 60. Please refer to your order number or be ready to supply your email address.

GoGift and the Partner are not responsible for Partner Gift Cards that are undeliverable or not received due to your failure to enter an accurate physical address or email address for the recipient. Please check to make sure the address of the recipient is correct and contact Customer Services by e-mail at support@gogift.com or by telephone at +45 70 89 00 60 if you suspect the recipient did not receive his/her Partner Gift Card.

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13. Reasons for Failed Delivery of Partner Gift Cards

Partner Gift Cards are delivered via email or as physical gift cards, if applicable. If you have confirmed the recipient's email address but the Partner Gift Card has not been viewed within a reasonable period after the requested delivery date, the following is a list of the most common reasons why delivery may have failed:

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1. Spam filter blocked email or routed it to a bulk/spam folder

2. Recipient's firewall blocked the email

3. Email inbox is over size limit

4. Invalid email address

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If a spam filter is blocking GoGift emails from getting to an inbox, the email options will need to be modified so that GoGift emails are not considered spam.

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If you need further assistance, please contact Customer Services by e-mail at support@gogift.com or by telephone at +45 70 89 00 60. Please refer to your order number or be ready to supply your email address.

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14. Personalized Messaging

If you wish to add a personal message to a Partner Gift Card, simply type your message in the Message field during the purchase process. Personal messages are limited in length to the space provided on the Partner Gift Card, or to the space provided on the presentation carrier of a physical Partner Gift Card. There is no additional charge to include a personalized message. We do not review every gift message; however, we reserve the right to cancel any wording or form of message we believe to be inappropriate or otherwise objectionable, in our sole discretion. 

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15. Limitation of Liability

GOGIFT, ITS CLIENTS (INCLUDING PARTNER), AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO PARTNER GIFT CARDS OR THE PURCHASE OR USE THEREOF, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF A PARTNER GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH PARTNER GIFT CARD. IF YOU ARE PURCHASING A PARTNER GIFT CARD IN THE U.S., CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

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16. Update of Partner Gift Card Terms​

These Partner Gift Card Terms and Conditions may be amended or supplemented by GoGift, in its sole discretion, from time to time here or at any location designated by GoGift in the future.​​​

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Partner Gift Cards, powered by GoGift.​