Terms and Conditions

​2.1    The Global Gift Card (TGGC), sometimes known as “The Super Gift Card” (SGK), is GoGift's universal gift card issued in AUD, CAD, CHF, DKK, EUR, GBP, NOK, SEK and USD.
The gift card is a multi-voucher (two-step redemption) that can be redeemed into gift cards in the specific countries in which TGGC have been dispatched to an end user. An end user is typically a corporate employee, a customer of GoGift’s corporate client or in other ways an individual with an association or relation to GoGift’s corporate client. Thus, the intended purpose of TGGC is not reselling, but for employee gifts, rewards, incentives etc.

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2.2    The sales are purely directed at corporate clients (Corporate Client) and sold on the following basis, unless stated otherwise regarding a specific country or region: 

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2.2.1    GoGift ⇔ Corporate Client: In the relationship between GoGift and the Corporate Client, GoGift enters into a contract with the Corporate Client. GoGift’s responsibilities (and liabilities) are to Corporate Clients only, not the recipient of the TGGC. GoGift will comply with laws and regulations relevant to this relationship i.e. it is not subject to consumer laws. Even though GoGift are handling the distribution of TGGC to recipients of TGGC, GoGift do so on behalf of the Corporate Client. GoGift do not enter into a relationship with the individual recipients of TGGC. This applies to partner gift cards bought by Corporate Clients as well.

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2.2.2    Corporate Client ⇔ Holder/recipient of TGGC: When TGGC is received by the holder/recipient, e.g. an employee of the Corporate Client, GoGift has no liability towards the holder of TGGC because it is something the Corporate Client has gifted or rewarded an employee, customer or other person with a direct relation to the Corporate Client. In the event the holder/recipient of TGGC has any queries or complaints about TGGC, the recipient directs these to the Corporate Client.

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2.2.3    Holder/recipient of TGGC ⇔ Retailer of redeemed gift card: When TGGC is redeemed and used to purchase a gift card or goods from a particular retailer in the country of redemption, e.g. Amazon, Zalando, Media Markt, that retailer enters into a contractual relationship with the recipient for the provision of such goods. The retailer has a claim/receivable against GoGift in return for the gift card provided until this has been settled, but the retailer is responsible (and carries the liability for providing such goods (including their gift card in accordance with applicable law). Once the TGGC has been redeemed by GoGift and used to purchase goods, such purchased goods cannot be returned to GoGift.

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2.3    It will be sold and issued in the following currencies AUD, CAD, CHF, DKK, EUR, GBP, NOK, SEK and USD. At the time of redemption, TGGC can be redeemed to specific retail vouchers/gift cards in other currencies than the currency TGGC was issued in, but the holder cannot exchange TGGC in one currency to TGGC in another currency. 

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2.4    If it is redeemed to a retail voucher in another currency than the issuance currency of TGGC, GoGift uses the daily rate of the Danish National Bank and/or Oanda.com. 

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2.5    It can be used to purchase Partner Gift Cards in currencies different to the currency TGGC was issued in, however a foreign exchange fee of up to 3% may be charged by GoGift (as a deduction on TGGC balance).

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2.6    It will be issued by GoGift in digital form from Denmark. It is provided as a code, with a predefined value set by the purchaser (a corporate client).

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2.7    It is non-reloadable.

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2.8    There are no minimum and maximum values unless country restrictions apply. For specific country restrictions, please see section 2.24.

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2.9    It is not available for sale to the general market i.e. individuals (consumers) cannot purchase the card.

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2.10    It is only available for sale to business customers (not individuals) for use in sales incentives, employee benefits and rewards and other similar programmes operated by you.  
In the US, it is only allowed as a loyalty/reward program use.

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2.11    It can be purchased directly from GoGift’s website when logged in as a corporate client.

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2.12    It can be used to purchase products and third-party gift cards (“Partner Gift Cards”) from GoGift in the specific countries to which TGGC has been dispatched. The list of countries available for redemption can be found on our Website when logged in as a corporate client, and may be varied from time to time at GoGift´s discretion. The products and gift cards available from GoGift that are available for each country are listed on the Website. Products and Partner Gift Cards may vary from country to country. 

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2.13    It is issued and activated at no fee to you or the user of TGGC.

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2.14    It can be redeemed in more than 50 countries throughout the world.

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2.15    It is activated at time of dispatch from GoGift.

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2.16    It cannot be redeemed by any other party than GoGift. 

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2.17    It cannot be exchanged for cash.

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2.18    The holder of TGGC cannot exchange it for another TGGC in a different currency.

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2.19    Third party (retailers/partners) gift cards purchased on the GoGift website by redeeming TGGC will be subject to their own terms and conditions of use (provided by the issuer of such gift cards).

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2.20    On expiry any unspent funds remaining will be treated as breakage and retained by GoGift. 

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2.21    Fulfilment: TGGCs are either sent in bulk to the corporate client, or, at the request of the client, they can be sent digitally to individuals fulfilled by GoGift.

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2.22    All operations for the TGGC will be managed from Denmark under Danish VAT number. Unless otherwise required, GoGift do not intend to have a physical presence in other countries.

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2.23    The liability towards the recipient of TGGC is passed on to the chosen retailer upon redemption of TGGC.

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2.24    Country restrictions on minimum and maximum values follows below. It is the obligation of the corporate client to follow these country specific restrictions when ordering TGGC:

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Australia: If TGGC in the specific use case falls within the law value non cash payment facility exemption the max value should be AUS$1,000 or the equivalent in other currencies.

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France: Maximum issuance value is set to 150 Euros per legal requirement.

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Germany: Vouchers that make use of an exception under PSD2 (limited network or limited range) may generally only be issued up to a face value of EUR 250. In some cases, this may be exempted from as TGGC is both issued and accepted by GoGift.

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UK: Maximum value is set to £10,000.

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USA: Different limits apply depending on whether TGGC qualifies for an exemption applicable to prepaid programs. The exemptions are:  

 

     (1) It provides closed loop prepaid access to funds not exceeding $2,000 maximum value that can be associated with a prepaid access device or vehicle on any day; or 

 

     (2) It provides prepaid access solely to (a) employment benefits, incentives, wages or salaries; or (b) open loop prepaid access to funds not to exceed $1,000 maximum value and from which no more than $1,000 maximum value can be initially or subsequently loaded, used or withdrawn on any one day; and, for either of the above, it does not permit (i) funds or value to be transmitted internationally, (ii) transfers between or among users of prepaid access within a prepaid program; or (iii) loading of additional funds or value from non-depository sources.   

 

     If the TGGC in the specific use case qualifies for these exceptions, then GoGift would not be a provider of prepaid access because a person is a provider of prepaid access only with respect to prepaid programs.

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     Where no exemption applies, GoGift complies with AML requirements.